We will spend time with you planning the cover required for your business. We will ensure that we have a thorough understanding of your requirements and will advise which package is appropriate for your company.
Management information can be prepared on a weekly/monthly or quarterly basis. This will allow you to see the busy periods and enable you to manage your business accordingly. In addition this will allow you to change package if needed providing the most cost effective solution to you.
In addition your telephone administrator can transfer calls through to you - we charge 5p per minute to landlines and 18p per minute to mobiles. However, you may wish to have a bespoke scheme created for you that includes transfer costs, ensuring you have a fixed monthly outgoing according to call volume.
Don't worry. We're here to help you with your divert - talking to your line providers and your telecoms engineers if you wish. We'll hold your hand all the way.
|Call volume included in scheme||Up to 20
Small user package
|Dedicated Intelegent Receptionist|
|Messages sent via email, text|
|Full online audit trail of calls|
Prices exclude VAT
Nobody knows exactly what therir call volume will be over the period of a year so we have put in place a flexible pricing scheme that can be adjusted each month. Whenever you feel that you will have a quieter month, tell us and we can move you to a lower package and vice versa, if your calls increase beyond your existing package, then we can advise you of the need to move.
Out-of-hours support - extend your virtual opening hours with Evening and Weekend Call Handling, available at £25 per month per service. Alternatively, gain round-the-clock support for your calls with our 24/7 Cover. This is in addition to your monthly call scheme, available, at £199 per month.